This Payment Policy explains how deposits, withdrawals, verification, and related financial matters are handled at Axbet, operated by ALJOBA LIMITADA and accessible at axbet-casino.nl. Please read this page carefully before transacting on your account. By making a deposit or requesting a withdrawal, you confirm that you have read and accepted the terms set out below.
Axbet Casino is owned and operated by ALJOBA LIMITADA, licensed under Costa Rica jurisdiction. The casino is accessible at axbet-casino.nl. All financial transactions processed through the cashier are conducted on behalf of ALJOBA LIMITADA in accordance with the terms of that licence and the policies set out on this page.
Axbet operates primarily in Euro (€). Where a payment method settles in a different currency, any conversion to or from Euro will be applied at the prevailing exchange rate at the time of the transaction. Equivalent minimum and maximum limits apply to non-Euro transactions and are displayed in the cashier at the time of processing. Cryptocurrency deposits and withdrawals are denominated as shown in the cashier and are subject to the conversion rates applicable at the point of settlement.
Axbet supports a broad range of deposit and withdrawal methods, including Dutch banking providers, major card schemes, e-wallets, prepaid options, and cryptocurrency. The full list of currently available methods is displayed within the cashier. The table below reflects the methods listed on axbet-casino.nl at the time of publication.
| Method | Minimum Deposit | Maximum Deposit | Deposit Speed |
|---|---|---|---|
| ABN AMRO / ING / Rabobank | €20 | Up to €5,000 | Method-dependent |
| Visa / Mastercard | €20 | Up to €5,000 | Immediate |
| Skrill / Neteller / Revolut | €20 | Up to €5,000 | Immediate |
| N26 / Google Pay | €20 | Up to €5,000 | Method-dependent |
| Paysafecard | €20 | Up to €5,000 | Immediate |
| Bank Transfer | €20 | Up to €5,000 | Method-dependent |
| Cryptocurrency | As shown in cashier | Account-dependent | Method-dependent |
Method availability may vary depending on your location, account status, and other factors determined at Axbet's discretion. Axbet reserves the right to add, remove, or suspend any payment method at any time without prior notice.
To deposit funds, log in to your Axbet account and navigate to the cashier. Select your preferred payment method, enter the amount you wish to deposit, and follow the on-screen instructions to confirm the transaction. Deposits made by card and via most e-wallets are credited to your account immediately. Dutch banking providers, bank transfers, and certain other methods may take longer to process; indicative timescales are shown in the cashier at the point of selection.
The minimum deposit at Axbet is €20, or the equivalent in your chosen currency. Transactions below this threshold will not be processed. Note that individual bonus stages within the welcome package and any ongoing promotional offers may carry their own qualifying deposit minimums — always review the applicable promotion terms before depositing if you intend to claim a bonus.
The maximum deposit per transaction is €5,000 for the payment methods listed above. Cryptocurrency deposit limits are displayed dynamically in the cashier and may vary by account. Axbet reserves the right to apply additional limits where required by its internal risk and compliance procedures.
Axbet does not charge fees for processing deposits. However, your bank, card issuer, or payment service provider may apply their own charges or decline gambling-related transactions. Axbet is not responsible for any such third-party fees or declined transactions. Please contact your payment provider directly if a deposit fails for reasons outside Axbet's control.
If a deposit does not complete, no funds will be deducted from your account. If funds appear to have been debited by your payment provider but have not credited to your Axbet account, contact our support team via live chat or email with confirmation of the transaction, and we will investigate. Do not attempt repeated deposits without first confirming the status of a pending transaction.
To withdraw funds, log in to your Axbet account and navigate to the cashier. Select the Withdraw option, choose your preferred withdrawal method, enter the amount, and confirm. Axbet will process the request in accordance with the timescales set out below. Please ensure that all applicable identity verification (KYC) requirements have been satisfied before submitting a withdrawal request, as unverified accounts may experience delays.
| Limit Type | Amount |
|---|---|
| Minimum Withdrawal | €40 or equivalent |
| Weekly Withdrawal Limit | €5,000 |
| Monthly Withdrawal Limit | €20,000 |
Requests below the minimum withdrawal amount will not be processed. If your pending withdrawal exceeds the applicable weekly or monthly limit, the excess amount will be queued and processed in the following period. Axbet reserves the right to adjust withdrawal limits on a per-account basis where required by its compliance or risk management procedures.
| Method | Processing Time |
|---|---|
| Cards (Visa / Mastercard) | Up to 1 hour |
| E-wallets (Skrill / Neteller / Revolut) | Up to 1 hour |
| Bank Transfer | Up to 24 hours |
| Cryptocurrency | Method-dependent; see cashier |
These timescales reflect Axbet's internal processing targets once a withdrawal request has been approved. In practice, card and e-wallet withdrawals typically clear in under one hour. Final receipt of funds is also subject to the processing times of the receiving financial institution or payment provider, which may add to the overall time before funds are available in your external account. Axbet is not responsible for delays caused by third-party providers once a withdrawal has been dispatched.
As a general rule, Axbet requires that withdrawals be made to the same payment method used to make the corresponding deposit. This is a standard anti-money-laundering (AML) requirement intended to ensure funds are returned to their original source. Where a deposit method cannot accept return payments (for example, Paysafecard), or where the depositing method is no longer available, Axbet will contact you to agree an alternative compliant withdrawal route.
Axbet does not charge internal fees for processing withdrawal requests. External fees applied by your bank or payment provider are outside Axbet's control and will be borne by the account holder. If you are uncertain about any charges, please consult your payment provider before requesting a withdrawal.
You may be able to cancel a pending withdrawal from within the cashier before it has been dispatched for processing. Once a withdrawal has been approved and dispatched, it cannot be reversed. If a withdrawal is cancelled by the account holder, the funds will be returned to the Axbet account balance. Axbet strongly discourages the repeated cancellation of withdrawal requests and may take this into account when assessing account activity.
Bonus funds and Free Spins winnings are subject to wagering requirements before they may be withdrawn as real money. The applicable wagering requirements for the Axbet welcome package and ongoing promotions are as follows:
Until wagering requirements have been met in full, bonus funds and any winnings derived from them cannot be withdrawn. If you attempt to withdraw before completing wagering, any active bonus and associated winnings may be forfeited. Axbet reserves the right to void bonus funds and winnings where it determines that a deposit was made with the intention of withdrawing without completing the required wagering. Full bonus terms for each stage of the welcome package and for all ongoing promotions are set out on the Promotions page of axbet-casino.nl.
A summary of the ten-stage welcome package bonus structure is provided below for reference:
| Deposit Stage | Offer | Wagering |
|---|---|---|
| 1st Deposit | 100% up to €500 + 100 Free Spins | Bonus x40 / Free Spins x35 |
| 2nd Deposit | 75% up to €750 + 50 Free Spins | Bonus x40 / Free Spins x35 |
| 3rd Deposit | 50% up to €1,000 + 75 Free Spins | Bonus x40 / Free Spins x35 |
| 4th Deposit | 50% up to €500 | Bonus x40 |
| 5th Deposit | 50% up to €750 | Bonus x40 |
| 6th Deposit | 50% up to €1,000 | Bonus x40 |
| 7th Deposit | 50% up to €1,500 | Bonus x40 |
| 8th Deposit | 75% up to €1,500 + 75 Free Spins | Bonus x40 / Free Spins x35 |
| 9th Deposit | 50% up to €2,000 | Bonus x40 |
| 10th Deposit | 50% up to €500 + 500 Free Spins | Bonus x40 / Free Spins x35 |
The Highroller Bonus (150% up to €5,000 + 150 Free Spins) and all ongoing weekly promotions are also subject to wagering terms as published on the Promotions page.
Axbet is required to carry out identity verification checks on account holders as part of its obligations under applicable anti-money-laundering and know-your-customer (KYC) standards. Verification confirms that you are who you say you are, that you are of legal gambling age, and that funds deposited and withdrawn are legitimately owned by you. These checks protect both the account holder and the integrity of the platform.
Axbet may request identity documentation at any stage of the account lifecycle, including but not limited to:
To complete verification, you may be asked to provide one or more of the following:
All documents must be clear, legible, and unaltered. Axbet reserves the right to request additional documentation where it considers this necessary to satisfy its verification obligations.
Axbet will not process a withdrawal from an account that has not completed the required verification steps. If you submit a withdrawal request and verification documents are outstanding, your withdrawal will be held pending completion of the KYC process. Providing accurate and complete documents promptly will minimise any delay. Axbet will endeavour to complete verification reviews as quickly as practicable once all required documents have been submitted.
Where Axbet is unable to verify an account holder's identity to a satisfactory standard, or where false, altered, or fraudulent documents are submitted, Axbet reserves the right to suspend or permanently close the account and to withhold any funds pending investigation. Axbet may refer suspected fraud or money laundering activity to the relevant authorities.
Axbet maintains a zero-tolerance approach to money laundering and the use of its platform to process the proceeds of criminal activity. All accounts and transactions are subject to ongoing monitoring. Axbet reserves the right to:
Players must not use Axbet to facilitate payment processing on behalf of third parties. All deposits must originate from a payment method held in the account holder's own name. Third-party deposits are strictly prohibited and will result in account suspension.
Any attempt to defraud Axbet, including but not limited to the use of stolen payment credentials, unauthorised chargebacks, or exploitation of technical errors, will result in immediate account suspension and the forfeiture of any funds held in the account. Axbet cooperates fully with payment providers and law enforcement agencies in investigating suspected fraud. Where a chargeback is raised without legitimate grounds, Axbet reserves the right to pursue recovery of the disputed amount through available legal channels.
If you believe a transaction on your payment method was made without your authorisation, please contact Axbet's support team immediately via live chat or email before raising a dispute with your payment provider. Our team is available around the clock and will work with you to investigate and resolve the matter.
Your Axbet account balance is held on your behalf and is available for withdrawal at any time, subject to the verification and withdrawal terms set out in this policy. Axbet does not charge fees for simply holding a balance. Where an account becomes inactive over an extended period, Axbet may apply a dormancy policy in accordance with applicable regulatory requirements. Account holders will be notified before any dormancy action is taken. Please contact support if you wish to reactivate an inactive account or withdraw a remaining balance.
Axbet is committed to providing a gambling environment that is safe, fair, and transparent. As part of this commitment, the following tools and safeguards are available to all account holders:
These tools can be accessed through your account settings or by contacting the Axbet support team. Support is available 24 hours a day, 7 days a week, via live chat and email in both English and French. If you believe your gambling is causing harm, we strongly encourage you to make use of these tools and to seek assistance from a specialist gambling support organisation.
Axbet reserves the right to amend this Payment Policy at any time. Where changes are material, reasonable notice will be provided to active account holders. Continued use of axbet-casino.nl following the publication of updated terms constitutes acceptance of those changes. The current version of this policy is always available on the axbet-casino.nl website. If you have any questions about the contents of this policy, please contact our support team before making a deposit or withdrawal.
If you have any questions, concerns, or disputes relating to payments, deposits, withdrawals, or your account balance, please contact the Axbet support team using the details below. Our team is available 24 hours a day, 7 days a week.
When contacting support about a payment matter, please have your account details and any relevant transaction references to hand. This will allow us to locate and resolve your query as efficiently as possible.
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